FAB BLACK FRIDAY & CYBER MONDAY SALES | FREE SHIPPING ON ALL PRODUCT'S OVER £50

RETURNS AND REFUNDS POLICY

If you are not completely satisfied, you can return the product to us and Vanessa Akos maintains a 14-day, return policy provided that the product is in its original condition with all packaging, labels and swing tags intact.

 Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit.

How To Exchange Or Return.

1. Send an email to info@vanessa-akos.com with ' Return' in the subject line. Providing your order number, product/s to be returned or exchanged and reason for the return.

2. Once received, Vanessa Akos Care will process and email you a Returns Merchant Authorisation (RMA) shipping label.

3. To return goods, print out Shipping Label and stick over original packaging then drop off the package with the courier indicated on the label.

4. Upon receipt of returned good, Vanessa Akos will process your exchange/refund within 7 working days

 Customer is responsible for shipping charges when making returns under £150 and shipping/handling fees of original purchase is non-refundable.

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